Abbott Malaysia Refund Policy

All stock sold are non-refundable. Request for exchanges are allowed within 7 working days* of receival of product ONLY IF any one of below conditions are met:

If product delivered is incorrect, damaged or faulty, please contact Abbott Careline 1800-88-6233 (Weekdays; 9am – 6pm) or email to

A reverse pick up will then be arranged if product exchange conditions are met and replacement unit will only be issued after further investigation.


All stocks are delivered by appointed 3rd party vendor and via courier service.
In general delivery, for Peninsular Malaysia delivery is within 3-5 working days. East Malaysia is within 5-7 working days.